Cancellation and refund policy
t GMarley Records, we understand that plans can change. To ensure fairness, we have established the following cancellation and refund policy for all our events.
For Domestic (India) Events:
- Cancellation Requests: Cancellations made up to 7 days before the event will be eligible for a 70% refund of the ticket price.
- Late Cancellations: Cancellations within 7 days of the event date will not be eligible for refunds.
- Event Changes by Organizer: In case the event is canceled, postponed, or rescheduled by us, you will be entitled to a full refund, including any processing fees.
For International Events:
- Cancellation Requests: For cancellations made up to 14 days before the event date, a 50% refund will be issued.
- Late Cancellations: Cancellations within 14 days before the event will not be eligible for refunds.
- Event Changes by Organizer: If an event is canceled or rescheduled by GMarley Records, attendees will receive a full refund.
Important Notes:
- Processing Times: Refunds will be processed within 7-14 business days of the cancellation request, depending on your payment method.
- Transaction Fees: Some cancellations may be subject to transaction fees depending on the payment provider.
- Non-Transferable Tickets: Tickets are non-transferable and can only be refunded to the original purchaser.
- Special Packages: For custom or travel-inclusive packages, please refer to specific cancellation terms that may apply.
If you have any questions or require assistance, please contact our customer support team. We're here to help make your experience with GMarley Records as smooth as possible.